Effective Date: March 6, 2026
This Refund Policy explains how ricebowl.ai handles refund requests for credits, subscriptions, and duplicate or unauthorized charges.
Unless required by law, purchases on ricebowl.ai are generally non-refundable once digital access, credits, or subscription benefits have been delivered.
One-time credit purchases are generally non-refundable after the credits are delivered to your account.
If you believe a credit purchase was affected by:
contact us promptly and we will review the case.
Subscription fees are generally non-refundable for the current billing period unless required by law.
If you cancel a subscription, the cancellation applies to future renewals. You may continue using the subscription benefits until the end of the current paid period unless your account is suspended or terminated under our policies.
Generation outcomes can vary, and blocked or rejected requests caused by policy violations are not grounds for a refund.
If a generation fails because of a confirmed platform or billing issue, we may, at our discretion:
If we determine that refund requests, disputes, or chargebacks are abusive, fraudulent, or inconsistent with our Terms of Service, we may deny the request and take account-level action.
Send refund-related requests to contract@support.ricebowl.ai and include:
We may request additional information to verify the claim before making a decision.
We may update this Refund Policy from time to time. The current version will always be posted on this page with the latest effective date.