Privacy Policy

Effective Date: March 6, 2026

Overview

This Privacy Policy explains how RiceBowl AI LLC collects, uses, stores, and shares personal information when you use ricebowl.ai.

ricebowl.ai is an independent AI creation platform. We may use selected third-party service providers and model providers to operate parts of the product.

Information We Collect

We may collect the following categories of information:

Account and Profile Information

• name
• email address
• authentication identifiers
• account settings and preferences

Billing and Transaction Information

• billing name and billing address
• payment-related records provided by our payment processors
• invoices, subscription records, credits, and transaction history

We do not store full payment card numbers on our own servers unless explicitly stated at checkout.

Inputs, Uploads, and Generation Metadata

• prompts and instructions you submit
• files or media you upload
• generation parameters such as duration, aspect ratio, or model selection
• task history and output metadata

Generated Outputs

• images and videos generated through your account
• logs or status records associated with those outputs

Technical and Usage Information

• device, browser, operating system, IP address, and approximate region
• session data, cookies, and similar technologies
• product usage analytics, clicks, feature interactions, and performance telemetry

Support and Communication Data

• messages you send to support
• abuse reports, copyright complaints, or policy-related correspondence

How We Use Information

We use information to:

• provide, maintain, secure, and improve the service
• authenticate users and manage accounts
• process payments, credits, subscriptions, and invoices
• operate generation workflows and return outputs
• detect abuse, fraud, suspicious behavior, and policy violations
• comply with legal obligations and enforce our terms
• communicate with you about your account, transactions, and support requests

AI Processing and Third-Party Providers

To provide generation features, prompts, uploads, and related parameters may be processed by third-party model or infrastructure providers acting on our behalf or as integrated service providers.

Those providers may process data according to their own contractual and technical controls. We select providers to support product functionality, safety, reliability, and performance, but their services may change over time.

Content Safety and Enforcement

We may use automated safeguards, provider-side moderation, abuse signals, and account reviews to detect content or activity that may violate our policies, applicable law, or third-party rights.

If content or account activity appears to present compliance, payment, or safety risk, we may log relevant records, investigate, restrict access, or remove content.

Legal Bases and Sharing

Depending on your jurisdiction, we process personal information for one or more of the following reasons:

• to perform our contract with you
• to comply with legal obligations
• for legitimate interests such as platform security, abuse prevention, and product improvement
• with your consent where required

We may share information with:

• payment processors and billing providers
• cloud hosting, storage, analytics, security, and customer support vendors
• AI or model providers required to fulfill a generation request
• legal, regulatory, or law-enforcement authorities when required by law or to protect rights and safety
• professional advisers in connection with legal, tax, accounting, or corporate matters

We do not sell personal information in exchange for money in the ordinary course of operating ricebowl.ai.

Data Retention

We retain information for as long as reasonably necessary to:

• provide the service
• maintain account and billing records
• support safety, fraud, and abuse investigations
• comply with legal, tax, accounting, and dispute-resolution obligations

Retention periods vary depending on the type of data, the services used, and legal requirements.

Security

We use reasonable administrative, technical, and organizational measures to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

International Transfers

Your information may be processed in countries other than your own. By using the service, you understand that data may be transferred to and processed in jurisdictions where we or our providers operate.

Your Choices

Depending on your location, you may be able to:

• access, update, or delete certain account information
• request information about how your personal data is processed
• object to or restrict certain processing
• request export of certain data
• withdraw consent where processing relies on consent

To make a request, contact privacy@support.ricebowl.ai.

We may need to verify your identity before fulfilling a request, and we may keep certain records where permitted or required by law.

Children

ricebowl.ai is not directed to children under 13, and we do not knowingly collect personal information from children under 13 without appropriate legal basis.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the effective date above.

Contact

For privacy-related questions, contact:

• Privacy: privacy@support.ricebowl.ai
• General support: contract@support.ricebowl.ai